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Harlandale ISD: Clerical staff polishes their skills

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Clerical staff polishes their skills

They are the men and women you see first when you walk into a school office, but on January 16, all clerical employees got to step away from their desks for a special training session. They gathered at Mission Branch Library to learn ways to improve relationships with community members. Trainers Blanche Diaz and Peggy West from the superintendent’s office shared tips and tricks on how to talk to people, provide them a high level of customer service and managing the stress of the day effectively. This type of training session is part of a series that will take place throughout the year